Payment Terms
Please note that all credit card payments will be deducted
in sterling. Current Exchange rates may apply depending
on your credit card/banks own policy. Please ensure
that your credit card company will accept a charge
in sterling, otherwise your order may not be accepted
due to the refusal of a sterling charge.
Postage and Packing
Postage and Packing rates vary according to the following chart:
|
U.K. |
Rest of EU |
Rest of World |
1-3 CDs* |
£0.99 |
£1.99 |
£2.49 |
4-5 CDs |
£1.49 |
£3.49 |
£4.49 |
6-9 CDs |
£3.49 |
£4.49 |
£7.99 |
10+ CDs |
£4.99 |
£7.99 |
£9.99 |
*Special Item CD Box Sets can have higher P&P rates.
If you spend more than £100 in a single transaction, postage and packing is free.
Security
We recognise that security is one of the major concerns
for the shopper during an online transaction. So we
use 'PayPoint' who use state of the art security tools
and techniques to ensure that you are protected against
online fraud. In reality, an online purchase is probably
more secure than a card transaction conducted in a
shop, over the telephone or by fax - because PayPoint
ensure that your online purchase details are encrypted
using complex logarithm methods. For more information
about Paypoint online security visit the Paypoint
website at www.paypoint.co.uk.
Email confirmation
When you place your order (which happens after you
click the 'complete order and send' button), you will
be sent an email confirmation of your order and details.
It is the aim of Chandos to process and despatch all
orders within 5 working days of receipt.
99% of our orders are picked and packed and ready to be posted by 5.00pm the same day but there is always that 1% that we cannot send either through a shortage of stock, a computer problem or due to high levels of orders. And of course, although we may despatch quickly, there is also the possibility that your packet gets delayed in the post.
We would like to be able to state "next day delivery" because the majority of our orders do reach our customers the next day. However, we would then have the problem of customers relying on that, and disappointment if one of the above problems occurred.
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